The new year is well and truly here, and from quantum computing tech and superfast 5G networks to the next wave of AR/VR technology, every industry is working hard to grapple with the changes and advantages technology is making.

Read on for what to expect over the next decade in technology for 2020.


Logistics Will Embrace Digitisation

Currently taking a more traditional approach, the supply chain will look to speed up its aim to digitise. This means they will turn to use autonomous drones, robotics, artificial intelligence, blockchain, the Internet of Things and data analytics to ensure faster deliveries, at much lower rates. Big heavyweights in the logistics industry, such as DHL, are investing millions into new technology.

This investment is looking to introduce technology such a machine learning and data analytics for more efficient deliveries, uber-like services to connect businesses with drivers and even autonomous drones to deliver medical supplies to remote areas.

Technology Advances Will Rebirth the Retail Industry

We have all identified it, with increases in technology, slowly the retail industry is dying. Though, 2020 may just be the year that we see it saved.

Technology such as artificial intelligence, computer vision, deep-learning algorithms, digital cameras and sensor fusion will all help to reshape physical stores and drive more shoppers through their doors.

Driving this change is the growth of Amazon's cashless, cashier-free "Go stores" and various startups; including the "smart shopping cart" which will automatically identify items dropped into the basket; calculate the cost of the products and notify the store manager if age verification is needed for purchases.


5G Will Roll-Out

In the UK, 5G is technically already available, with multiple networks offering the super-fast connectivity in larger cities. But there are multiple devices which simply do not support 5G and many flagship devices from manufacturers such as Samsung, Google and Apple continue to only support 4G. This will change in 2020, with breakthrough handsets such as the Pixel 5, iPhone 12 Pro and the Samsung Galaxy S11 to support faster 5G connections.


Advances in Human Augmentation

It may sound like a far-off piece of technology from a sci-fi film, but human augmentation is a much wider topic than you may think.

Using technology, human augmentation can change inherent physical capabilities and enhance humans in two ways, either physically or cognitively.

Physical human augmentation involves implanting or hosting a technology element on the body, such as a wearable device, and cognitive augmentation involves accessing information and exploiting applications on traditional computer systems and the emerging multi-experience interface we see in smart spaces.

Throughout 2020 and over the next 10 years, human augmentation is expected to increase and become more prevalent as humans seek to enhance themselves.

Though, this does raise the concern of the rising number of biohackers and body hackers, who could exploit their personal enhancements and extend them.


Artificial Intelligence Will Be Everywhere

In recent years, both artificial intelligence and machine learning have become the goto technologies for businesses whether they want to boost productivity, increase customer engagement, or drive digital transformation.

Various enterprise and consumer tech giants and racing to build AI into their products, including the likes of Apple, Amazon, Facebook, Google and Microsoft. Even McDonalds has acquired machine-learning company Dynamic Yield with plans to use their technology to personalise menu experiences and improve sales.

As we move into 2020, the AI 'gold rush' will continue to accelerate.


Overall, this proves that it is imperative that as technology grows and advances, the industry keeps up. As a society, our ambitions to change and develop will only be fulfilled by smarter tech and new inventions.